Thank you for updating the status, Hannah.
Glad to hear that you were able to resolve the issue.
Feel free to contact us if you need any assistance with AVG.
Have a great day. Stay safe!
Hi Hannah,
We apologize for the inconvenience.
Please share us a screenshot of the stuck scan, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!
I scanned my disks with AVG tuneup and it wanted to fix one of my disks - but it's stick on 'stage 4: looking for bad clusters in user file data…' It's at 0% and restarting the computer doesn't help.
Shouldn't the program tell me if the disk is done for, why is it stuck like this?
Hi Hannah,
We apologize for the inconvenience.
Please share us a screenshot of the stuck scan, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!