AVG Tuneup freezing

AVG Performance
6

I did that, restarted computer and it did the same thing, just brought up AVG Tune up welcome screen and stopped

Ian

1

I just installed AVG Tuneup, pressed the scan now button and nothing happenned. Computer is frozen.
Thanks in advance for your help
Ian

3

I did that, restarted computer and it did the same thing, just brought up AVG Tune up welcome screen and stopped

Ian

5

Hello Ian.
We're here to help. This isn't the expected behavior and we'd request to force restart your PC once and then try to run a scan.
If you need anything else, do not hesitate to let us know.

4

Hello Ian.
We're here to help. This isn't the expected behavior and we'd request to force restart your PC once and then try to run a scan.
If you need anything else, do not hesitate to let us know.

2

We're sorry to know that, Ian. 
Would you be so kind to let us know the version of TuneUp installed on your computer?
To check this : Go to control panel - Programs - Programs & Features - Version would be listed beside TuneUp.