Hi Ethan,
Please accept our sincere apologies. This isn't the experience we wanted you to have had.
Since the issue still persists after performing various basic troubleshooting steps, to further investigate the cause of the issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenience.
When AVG tuneup opens there is nothing but a black box on my screen and i can not click on anything or do anything other than manually close the app myself.
I have tried the following:
1. Repairing application through the AVG installer
2. Uninstalling and reinstalling
3. Updating laptop
4. Uninstalling and reinstalling again
5. Setting laptop back to older version
6. Repeat step 2 and 4 again
Now i have reupdated my laptop back to the newest version and tried reinstalling the program once again yet the issue persists no matter what i do, AVG tuneup is stuck being a black box every time it is opened.
Hi Ethan,
Please accept our sincere apologies. This isn't the experience we wanted you to have had.
Since the issue still persists after performing various basic troubleshooting steps, to further investigate the cause of the issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenience.