Got an email yesterday saying you will renew my subscription automatically next month, 15 days before due.
Your email says "fifteen days before this date, we’ll charge your original payment method 49.99 AUD."
But, further down it says "Your subscription price is a change to the original 49.99 AUD (shown in the shopping cart during your initial purchase)."
Both amounts are the same???
Also, is the gift of protection for Android devices (2 phones, 1 tablet) the FULL versions or only the free ones (which we already use).
And, after renewing my subscription via my PC, how is the protection added to the other 3 devices? Are they synched, another link provided etc?
Ron,
Thank you for reaching out to us with your concerns. Yes, we see that your AVG PC TuneUp (1 computer) is going to expire soon, your auto renewal status is activated so your renewal will take place automatically.
You have purchased AVG PC Tuneup initially for 42.99 two years back and now your renewal price is 49.99, it is applicable to the last and current year. The email you have received is an automated email based on your last charge, we request you to ignore the price mentioned on original purchase.
Yes, you can upgrade your AVG PC Tuneup to AVG Tuneup unlimited (performance) for free by clicking on that email not protection. However, your can also install AVG Antivirus free to have protection.
For Android device, download the free version and activate it using your email address to have your Pro version. We are here if you need further assistance.