Hello Pat,
We're glad to help you with this.
Please run our AVG remover tool to remove the traces if any and proceed with the fresh installation. To do so, click this link to run AVG remover, follow the onscreen instructions. Tick the products you want to uninstall, then click Remove…or click Run anyway if the scan does not detect any AVG products on your PC. Restart your PC to save the changes made.
Refer this link for the instructions to install and activate your AVG TuneUp Unlimited program on your windows computer. We sent you an e-mail including the activation code, please do check it in spam/junk folders as well.
I am trying to re-install AVG Tuneup but after downloading and clicking on the Setup file get the following message appears:
Unable to execute file:
C:\Windows\system32\rundll32.exe
CreateProcess failed; code 2.
The system cannot find the file specified.
Is there a simple way to correct this problem?
Unable to execute file:
C:\Windows\system32\rundll32.exe
CreateProcess failed; code 2.
The system cannot find the file specified.
Is there a simple way to correct this problem?
Hello Pat,
We're glad to help you with this.
Please run our AVG remover tool to remove the traces if any and proceed with the fresh installation. To do so, click this link to run AVG remover, follow the onscreen instructions. Tick the products you want to uninstall, then click Remove…or click Run anyway if the scan does not detect any AVG products on your PC. Restart your PC to save the changes made.
Refer this link for the instructions to install and activate your AVG TuneUp Unlimited program on your windows computer. We sent you an e-mail including the activation code, please do check it in spam/junk folders as well.