I have been a long-time user of AVG PC Tune-up on two computers, a desktop and a laptop. Some time ago, the application disappeared from my desktop. I have no idea why. My license does not expire until Feb 2021. I have downloaded the installation file and followed instructions. I get as far as a screen that says "Thank-you for installing PC Tune-up," but no installation has taken place. I am not asked for a license number. The application for which I paid is not on my computer. Is there a fix - before I go to someone else's product?
Hi Jonathan,
We will check this and help you to get the product installed.
Could you refer this article and check whether both AVG Internet Security and AVG TuneUp is listed on "uninstall program" window?
If yes, we can confirm that the program is installed. You can then check whether both the program icons is appearing on your PC screen.
If yes, please double click and check whether you are able to access the program interface.
Could you provide the link that you used for downloading AVG TuneUp setup file?