Avg turbo installation

Hello Robert,
We regret for the inconvenience caused. We tried to pull up your account information using the email address you used to contact us here and could not find any information. Please let us know which AVG program exactly are you trying to install and whether it is a paid version or a trial version. Thank you.

when installing this programme I get error message 0xE001D010
Event_finished
what does this meaan and how do I fix it

Hello Robert,
We regret for the inconvenience caused. We tried to pull up your account information using the email address you used to contact us here and could not find any information. Please let us know which AVG program exactly are you trying to install and whether it is a paid version or a trial version. Thank you.