Avg ui failed to load

AVG Protection
7

I have the same problem when updated to 1803. 
Everytime after major updates for Windows 10 AVG would have problem. I think you guys don't test with the RC or RTM version of Windows 10 updates.
As per last experience, no point of trying this and that because all will not work.
Yes, frustrating.
Pls fix it asap and provide an update for your app.

Thanks!

6

Michael,

I know this must be disappointing, let's work together to fix it. Have you used AVG Clear and remover tool to uninstall AVG?

Refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product  to download and run AVG Clear and remover tool. Note: Run AVG Clear tool first.

After restart, go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders manually.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.
5. Type C: and press enter, delete AVG remover folder.

Please go to c: drive-> program files and delete the AVG files.

1

Ok this is frustrating…

Just had a nightmare when 1803 windows 10 update dstroyed my laptop.7

So clean install and installed all the updates got the system stable, installed AVG again, every time i reboott the AVG Internet Security app gives me UI failed to load. ^ times i have reinstalled it, it works fine after the rinstall until a reboot then failes again.

The service will not restart through services, the install and dependancies are right.

AVG have had a lot of money out of me for this software and its annoying now it wont work again.

any suggestions

Windows 10 pro (post 1803 update) 16bg ram AVG Ultimate 761 installer from AVG.com

5

Use the below link to download and install/ repair Microsoft Visual files.

32-bit:

http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe

64-bit:

http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe

Follow this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate to install AVG Ultimate and check if the issue persists.

3

I am sorry to hear that the issue persists.

I have emailed you a link to get connected with our advanced support.

Please follow the steps from the link and the concerned team will make sure AVG works fine on your computer.

2

Michael,

I know this must be disappointing, let's work together to fix it. Have you used AVG Clear and remover tool to uninstall AVG?

Refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product  to download and run AVG Clear and remover tool. Note: Run AVG Clear tool first.

After restart, go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders manually.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.
5. Type C: and press enter, delete AVG remover folder.

Please go to c: drive-> program files and delete the AVG files.

4

I have the same problem when updated to 1803. 
Everytime after major updates for Windows 10 AVG would have problem. I think you guys don't test with the RC or RTM version of Windows 10 updates.
As per last experience, no point of trying this and that because all will not work.
Yes, frustrating.
Pls fix it asap and provide an update for your app.

Thanks!