Hello Steven,
We are sorry for the inconvenience. Please follow the below steps to resolve the issue. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall AVG Ultimate program on your computer.
Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC. Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe
Feel free to contact us back for further assistance.
Thank you.
We are sorry for the inconvenience. Please follow the below steps to resolve the issue. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall AVG Ultimate program on your computer.
Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC. Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe
Feel free to contact us back for further assistance.
Thank you.