AVG Ultimate 2018 blocking Plex server

General discussion
9

AVG was blocking my Plex server running on a PC to stream to my home Apple TVs. It was also causing my Cutting Master 4 software used with my Graphtec vinyl cutter to not work. This fix corrected both of those issues. Thanks!

8

Jay,

We can certainly take a look into this and determine if the issue is due to AVG or not. Please disable AVG temporarily and check if you could access Plex server.

To disable AVG, right click on AVG icon under System tray next to Clock and turn off your Protection.

1

I recently installed AVG Ultimate 2018 (OS win 7 Pro) and now cannot connect plex clients to the plex server. What do I need to do to solve this problem.

6

For clarification:

  • I removed the clients from the plex server
    • Could not connect to add again
  • Disabled AVG
    • Connected client devices to server
  • Re-enabled AVG 
    • Clients remained connected even after client restart
For now everything appears to be functioning.



3

We are glad to know that your issue has been resolved.

You are welcome.

2

Thank you for updating the status.
I request you to follow the below mentioned steps to update recommended AVG Firewall settings:
1) Open AVG Internet Security interface and click on "Menu–>Settings–>Components–>Enhanced Firewall–>Customize"
2) To the right of "Policies" scroll down to click on "System Rules"
3) Enable the option for "Windows file sharing and printing", "allow remote desktop connection" and the last entry "Enable stealth mode"
4) Below policies, click on "Network Profiles", to the right click on the network connection and change the profile to "Private" if it is set to "Public".

By doing this, we can avoid the connection problems in mere future as AVG Firewall would think that some of applications might harm your PC.
Hence, we are recommending these settings.

4

Jay,

We can certainly take a look into this and determine if the issue is due to AVG or not. Please disable AVG temporarily and check if you could access Plex server.

To disable AVG, right click on AVG icon under System tray next to Clock and turn off your Protection.

5

Ranjani,
After I disabled AVG my Plex clients can now access the Plex server.

7

AVG was blocking my Plex server running on a PC to stream to my home Apple TVs. It was also causing my Cutting Master 4 software used with my Graphtec vinyl cutter to not work. This fix corrected both of those issues. Thanks!