AVG Ultimate activated but subscription is not shown

AVG Subscription
3

Joseph,
Sorry to hear about the inconvenience caused to you. Could you please check your order history and other products tab in your AVG MyAccount? Kindly share the screenshots ( http://avgclick.me/getscreenshot ) of your AVG MyAccount not showing your subscriptions to assist you further.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I purchased AVG Ultimate (Unlimited Devices | 2 years) from Staples retailer.  I activated the product as per the instructions and installed it.  The AVG screen says the Internet Security and PC Tuneup trial will expire in 29-days.  I logged into My Account  and under My Subscriptions, it says I have none.

2

Joseph,
Sorry to hear about the inconvenience caused to you. Could you please check your order history and other products tab in your AVG MyAccount? Kindly share the screenshots ( http://avgclick.me/getscreenshot ) of your AVG MyAccount not showing your subscriptions to assist you further.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.