AVG Ultimate Activation Issues

AVG Protection
5
Hello Mihir,
I'm sorry to hear that you're experiencing issues with AVG Ultimate activation. From your account, I can see that you have AVG Ultimate (2 years subscription) purchased on 2/17/2018. Could you please share a screenshot of the AVG Internet Security > My AVG > My Subscription page to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
1

Hi,

I just recently upgraded to AVG ultimate. I have followed all the steps to get it activated. I found a thread where users have faced a similar issue: AVG Ultimate Installation and Activation problems | AVG
Can you please take a look into my account?
Thanks.

2
Hi Mihir,

Thank you for the screenshot.

I've removed the screenshot from your post due to Security reasons.

I appreciate your efforts in trying to fix the issue. I've sent you an email with further instructions to send us the diagnostics from your computer so that we can escalate the case to our Senior Team to analyze the AVG logs and provide you with a resolution for the issue. Please check your mailbox once.
3

Here is the screenshot of AVG as requested: [Screenshot Removed]

It asks me to upgrade when i try to enable internet security.

4

Hello Mihir,
I'm sorry to hear that you're experiencing issues with AVG Ultimate activation. From your account, I can see that you have AVG Ultimate (2 years subscription) purchased on 2/17/2018. Could you please share a screenshot of the AVG Internet Security > My AVG > My Subscription page to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.