AVG Ultimate and AVG Zen

Hello, Charles.
Thank you for reaching us here with your queries. Since it is not recommended to share your account information on this public forum, I have sent you an email. Please check your inbox and spam box as well.

Good morning. I have two questions.

 1 I do not have a License number for my Ultimate product, your order 704-0560771. Does this mean that Ultimate is not working for me, please? It is on a two year subscription dated 11th December 2017.

2 I have received an email from you dated 16th April 2018  relating to order GPA.1385-6517-5507-19681. I cannot identify what this product is, and I can find no on-line documents which help me to understand whether I have this product as part of my AVG package. What should I do, if anything, relating to the email.  Can you explain please?

Thank you. 

Charles.

Hello, Charles.
Thank you for reaching us here with your queries. Since it is not recommended to share your account information on this public forum, I have sent you an email. Please check your inbox and spam box as well.