Hi Chris,
We are sorry to hear this.
We will help you to resolve the issue.
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I bought AVG ultimate on my tablet, using the special £19.99 offer, having used the free version on my PC and all devices for years. I understood that this would protect my PC, phone and both tablets. However, when I installed AVG Internet Security on my PC (following the troubleshooting instructions) and entered the activation code given to me on my tablet, I get a message telling me that this is the wrong code. It was definitely typed correctly. I checked (and retried) several times! Please help because the only reason I bought the product was to, primarily, protect our newly upgraded PC. Is this offer only for mobile devices as the subscription does not appear in my account on my PC? I would greatly appreciate your advice. Thank you.
Thank you. I have replied to your email.