Hi Barbara,
We apologize for the inconvenience caused, we request you to run a full scan of your computer and then check the Last Scan status. Also, please remove the existing scheduled scan and setup a new one, here is a link for the Scan options : http://support.avg.com/SupportArticleView?urlname=How-to-start-or-plan-a-computer-scan. Please provide us a screenshot http://avgclick.me/getscreenshot of the error icon that you mentioned about to assist you further.
Thank you!
What happened to error-free AVG of years gone by??? Since automatic installation of AVG Build 1.181.3.2097, the Zen version of AVG Ultimate, and scheduling a weekly scan on my windows 7 computer, 1) the scheduled scan won't run, 2) a manual scan does not register as the "last scan", and 3) there is an error icon "AVG !" that is unexplained when AVG is opened.
Hi Barbara,
We apologize for the inconvenience caused, we request you to run a full scan of your computer and then check the Last Scan status. Also, please remove the existing scheduled scan and setup a new one, here is a link for the Scan options : http://support.avg.com/SupportArticleView?urlname=How-to-start-or-plan-a-computer-scan. Please provide us a screenshot http://avgclick.me/getscreenshot of the error icon that you mentioned about to assist you further.
Thank you!