Hello Beth.
We're sorry to hear that you feel deceived. Please give us a chance to clarify this.
AVG Ultimate for Android includes VPN for Android devices only. It cannot be extended to Windows devices.
And if you check our website (https://www.avg.com/en-ww/ultimate), you can see that we did not advertise AVG Secure VPN is included in AVG Ultimate package which you bought.
As the protection and performance needs of your Windows and Android devices are taken care of with AVG Ultimate, we'd recommend you to buy a new subscription for AVG Secure VPN Multi-device.
This can be used across Windows, Android, Mac and iOS platforms (5 active connections simultaneously). Please consider getting in touch with our sales team (https://support.avg.com/support_sales?l=en) to know about ongoing offers and possible discount to buy AVG Secure VPN Multi-device.
Appreciate your understanding.
Buyer beware cuz I got tricked: it APPEARS there are at least 2 versions of Ultimate protection. Android Ultimate is different and is NOT included when purchasing the standard AVG Ultimate (which included Unlimited pC and Mobile protection).
AVG AntiVirus for Android: Mobile Subscriptions … thought I was getting this, too.
I purchased the Ultimate a while back, at a great price thinking I was getting the full protection package, happily clicking the "auto renew" as it was going to be "all I ever needed" implied in the term ULTIMATE. it does include Androids, but NOT the android ULTIMATE, which supposedly includes VPN. I feel a little bait and switched, especially as I constantly get annoyed by pop ups telling me I'm not using a VPN, on PC and Phone, click here and for a small add on fee to your $100 ULTIMATE subscription, you can be covered… sheesh! Other service seem to include VPN and for less. Thinking about switching… suggestions?
Hello Beth.
We're sorry to hear that you feel deceived. Please give us a chance to clarify this.
AVG Ultimate for Android includes VPN for Android devices only. It cannot be extended to Windows devices.
And if you check our website (https://www.avg.com/en-ww/ultimate), you can see that we did not advertise AVG Secure VPN is included in AVG Ultimate package which you bought.
As the protection and performance needs of your Windows and Android devices are taken care of with AVG Ultimate, we'd recommend you to buy a new subscription for AVG Secure VPN Multi-device.
This can be used across Windows, Android, Mac and iOS platforms (5 active connections simultaneously). Please consider getting in touch with our sales team (https://support.avg.com/support_sales?l=en) to know about ongoing offers and possible discount to buy AVG Secure VPN Multi-device.
Appreciate your understanding.