Hello Sylvie,
Let's work together to fix it. Please go to Play store and download AVG Antivirus free version, open it and click on Menu icon at the top left -> AVG Account -> enter your email address and password to activate your Pro version.
If you still need any help, please click on the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, fill out your details and click email option. Our AVG mobile team will reply back to you via email.
Hello
I have an AVG Ultimate. It says I can download the pro-versions of antivirus and cleaner on Android, but how?
When I open my account on my mobile and click on download, he only downloads the free version with publicity.
The support page of AVG says I need to click on a link and need to enter my licence code, but when I look back into my products, it says that AVG Ultimate doesn't have a licence code.
So, my question is, how can I use the PRO versions on my mobile android?
Hello Sylvie,
Let's work together to fix it. Please go to Play store and download AVG Antivirus free version, open it and click on Menu icon at the top left -> AVG Account -> enter your email address and password to activate your Pro version.
If you still need any help, please click on the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, fill out your details and click email option. Our AVG mobile team will reply back to you via email.