AVG Ultimate download

Hello Jim, 

We are sorry for the inconvenience caused. 
We do have a specialized team who deals with mobile queries. In this regard, we'd suggest you to raise a request to them via this link : AVG Mobile support
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

I have a paid subscription AVG Ultimate. I needed to wipe one device Samsung Note 10.1
Now unable to reinstall on play store where error is "device not compatible"
Thank you for writing back to us, Jim.
Our mobile team will support tablets as well.
Thank you.

Thank you.  However the 10.1 is a Samsung tablet from 2014 and not a mobile.

Hello Jim, 

We are sorry for the inconvenience caused. 
We do have a specialized team who deals with mobile queries. In this regard, we'd suggest you to raise a request to them via this link : AVG Mobile support
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!