I purchased the AVG Ultimate subscription on the play store for my Samsung Galaxy S8 plus and my ACER Iconia Tablet but when I go to activate my VPN on either device it tells me to upgrade to Ultimate. I have restored my license and under my license subscriptions it says that I already own AVG Ultimate. Please help.
Hi Alexandra,
We're glad to help pointing you in the right direction.
We do have a specialized team, who deals with mobile queries. You can raise a request by visiting this link (https://support.avg.com/support_contact_form?l=&retUrl=support_sales)
Note : You may need to choose 'Yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!