Hello Roberta,
Download and install AVG Antivirus and AVG Cleaner free version from Google Playstore.
Open both the apps and tap on three horizontal lines at the top left corner.
Select Account and enter your AVG my account credentials.
Check whether both the apps is upgrading to PRO.
Feel free to contact us if you need further help.
How do I install AVG Ultimate on my Android cell phone?
Hello Roberta,
Download and install AVG Antivirus and AVG Cleaner free version from Google Playstore.
Open both the apps and tap on three horizontal lines at the top left corner.
Select Account and enter your AVG my account credentials.
Check whether both the apps is upgrading to PRO.
Feel free to contact us if you need further help.