Hello, I am running in circles. I have had an Ultimate subscription through the android play store for about a year and I want to add it to my PC. When I log into my AVG account on my PC I show no history of subscriptions or anything that shows I have paid or own a subscription. I can log in and I just get asked to pay for a new sub and can find nowhere to enter in my account/License # that I had to step by step go back and find…Am I crazy, when I bought the Ultimate didn't it say I could use one devise for my PC?
How do I do that? If anyone can help I would appreciate it.
Hi Jeff,
We apologize for the inconvenience. We'll certainly clarify this for you.
AVG Mobile subscriptions bought from the Google Playstore can only be used on Android devices & they cannot be used on Windows, Mac & iOS platforms. Also, AVG Mobile subscriptions subscription will not be visible under AVG My Account.
If you wish to add AVG protection onto your PC, we'd recommend that you contact our sales team. They'll help you purchase an AVG Ultimate (Multi-Device) subscription at a discount price.
Please visit this link to contact our sales team via live chat.
Let us know if you have further queries.