AVG Ultimate installed on primary device (android phone) want to install on Amazon fire 10

AVG Protection
5

Hello Susan,

We are here to help.

You have an active subscription of AVG Ultimate for Android devices valid till November 26, 2019 registered with your current account.

Let us know the operating system you use in your Amazon Fire tablet.

If your device is Android based and able to access Google playstore, you can try installing the app with no issues.

Thank you.

1

AVG notes that it is installed on my primary device. I do not seem to be able to install it on my Amazon fire 10 tablet - have activation code but not the right access location to install it I guess. Please advise/help. Thanks.
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3

Hello Susan, 

We realize the situation. We have a dedicated team to handle queries related to Android devices. 

Follow the below steps to contact them: 

- Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
- Select the option as "YES" and the operating system as "ANDROID"
- Fill in the details and click on the option "answer via email".

Once your request is submitted you will be getting the prompt answer via email from our mobile team.

Your patience is highly appreciated.

4

Hello Susan,

We are here to help.

You have an active subscription of AVG Ultimate for Android devices valid till November 26, 2019 registered with your current account.

Let us know the operating system you use in your Amazon Fire tablet.

If your device is Android based and able to access Google playstore, you can try installing the app with no issues.

Thank you.

2
The Fire OS is  5.6.3.0