Hello Eileen,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. As you are using wireless printer, you need to allow the printer in VPN settings.
Open AVG Secure VPN - Click on Menu - Go to settings - General - Other - tick the option for Enable local device access when using VPN.
Please try the above steps and let us know if its help you. We look forward for your response.
Hello
AVG Firewall / VPN has stopped printer working.
Windows 10 . Wireless printer.
I have been read support, but as with others, I do not have the options in Settings. Basic Protection System Rules.
Turning off Firewall / VPN enables printer.
What do I need to do ?
Hello Eileen,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. As you are using wireless printer, you need to allow the printer in VPN settings.
Open AVG Secure VPN - Click on Menu - Go to settings - General - Other - tick the option for Enable local device access when using VPN.
Please try the above steps and let us know if its help you. We look forward for your response.