Hello Dk H,
We regret to hear about the inconvenience caused. We suggest you to repair AVG Zen to get this fixed, please follow the below instructions to fix it :
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select "AVG" in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
I can't get AVG to open from the desktop or start button. It only works from the task bar after I run a scan. I can access AVG tune-up from the start button. I can't access the Zen Dashboard or interface.
Hello Dk H,
We regret to hear about the inconvenience caused. We suggest you to repair AVG Zen to get this fixed, please follow the below instructions to fix it :
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select "AVG" in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.