Hello Jason.
I am really sorry to know this. I would kindly request you to follow the below instructions
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/tools#tba2
2) Run the downloaded tool and select all the AVG programs that you have installed in your computer.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I would also request you to also uninstall AVG ZEN from the control panel.
4) To install the AVG Ultimate program, I have sent you an email with a link to download the program and instructions to install and activate the same. Let us know here your results. Thank you.
Hello Jason.
I am really sorry to know this. I would kindly request you to follow the below instructions
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/tools#tba2
2) Run the downloaded tool and select all the AVG programs that you have installed in your computer.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I would also request you to also uninstall AVG ZEN from the control panel.
4) To install the AVG Ultimate program, I have sent you an email with a link to download the program and instructions to install and activate the same. Let us know here your results. Thank you.