Hello Jeanne,
We regret for the inconvenience caused. Please get connected our AVG Go support via http://www.avg.com/us-en/avg-go-tech-support so that they could analyze the previous histories of the case and fix the issue as soon as possible.
Thank you.
When my subscription ran out, I upgraded to some version of AVG Internet Security that cost about $40. When I was unable to install it (after 4 long tries) I called tech support, who suggested they could remote in to my pc and fix it— if I paid for the service. So I paid another $199 for AVG Go (remote tech support for a whole year). Two days later, I can't say they haven't tried…but it certainly isn't fixed. At one point my pc woudln't boot up at all and they told me to return it to Dell! When it rebooted, I called back and got another nice technician…looks like they are doing all the same things and getting the same non-results. I have no virus protection installed now. I'm still blaming it on Windows 10.
Has anyone successfully loaded AVG on a Windows 10 system? HOW did you do it???
Hello Jeanne,
We regret for the inconvenience caused. Please get connected our AVG Go support via http://www.avg.com/us-en/avg-go-tech-support so that they could analyze the previous histories of the case and fix the issue as soon as possible.
Thank you.
Jeanne, Is it a brand new Dell computer with Win 10?. New Dell computers are very often supplied with an AV installed e.g. McAfee or Norton waiting to be activated.
AVG Guru