Hello Rowan,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We kindly request you to please logout from your AVG Zen and login again to check whether the issue still persist.
Please feel free to get back to us for further assistance.
Thank you.
My PC is stating that PC tuneup, a part of the AVG Ultimate package that I purchased, has expired it's trial. I am also getting a "your pro trial has expired" and the system is hung up on a subscription renewal screen and won't let me do anything else. My subscription for ACG Ultimate is paid and up to date - starting to think I should dispute the credit card charge because it's pretty clear I'm not getting what I paid for. Before I dispute the charges, anything else I should try?
Hello Rowan,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We kindly request you to please logout from your AVG Zen and login again to check whether the issue still persist.
Please feel free to get back to us for further assistance.
Thank you.
Rowan, Please try to keep whole conversation in one question/thread to speed up resolution. Thank you.
AVG Guru