AVG Ultimate not showing up on phone

Hello Rebecca,

I understand that you are unable to activate AVG Ultimate in your computer. Please follow the below steps to activate AVG Ultimate subscription in your phone.

1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG AntiVirus.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app should get installed automatically.

I renewed my subscription to AVG Ultimate in June 2017 but only see the free version lately on my Android phone. How do I get it back? Thanks.
Hello Rebecca,

I understand that you are unable to activate AVG Ultimate in your computer. Please follow the below steps to activate AVG Ultimate subscription in your phone.

1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG AntiVirus.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app should get installed automatically.