Hello Norma,
I will help you with the installation of AVG Ultimate.
Please follow the steps below to activate the AVG Anti-virus PRO and AVG Cleaner PRO using Ultimate package :
1. Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall (If you installed any AVG app).
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG Anti-virus and AVG Cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on the drawer (3 lines) on top-left of the app and select Login option.
8. Enter your My Account email address and password.
Now, the AVG Anti-virus and AVG Cleaner will upgrade to PRO.
If not, please wait for 24 hours and check whether it's upgraded to PRO. I'm sure this information will help you. If you still experiencing the issue, please write back to us. Thank you for the understanding and patience.
I was told that I can protected my mobile and Tablet with this product but unsure how to do it?
Any advice will be helpful Thank you
Hello Norma,
I will help you with the installation of AVG Ultimate.
Please follow the steps below to activate the AVG Anti-virus PRO and AVG Cleaner PRO using Ultimate package :
1. Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall (If you installed any AVG app).
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG Anti-virus and AVG Cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on the drawer (3 lines) on top-left of the app and select Login option.
8. Enter your My Account email address and password.
Now, the AVG Anti-virus and AVG Cleaner will upgrade to PRO.
If not, please wait for 24 hours and check whether it's upgraded to PRO. I'm sure this information will help you. If you still experiencing the issue, please write back to us. Thank you for the understanding and patience.