Hello John,
We are sorry to know that the AVG Ultimate installation failed. Please be informed that this will not affect the internet connection to drop. I have emailed you a link to get connected to advanced support. You can follow the same and get connected to them. If you still wish to have refund for the purchase you can click on this link to request for refund https://support.avg.com/RefundForm.
Thank you
Failure of paid installation which caused internet to fail and required me to pay an expert to rectify
Are these costs refundable?
Hello John,
We are sorry to know that the AVG Ultimate installation failed. Please be informed that this will not affect the internet connection to drop. I have emailed you a link to get connected to advanced support. You can follow the same and get connected to them. If you still wish to have refund for the purchase you can click on this link to request for refund https://support.avg.com/RefundForm.
Thank you