AVG Ultimate PC 2 years purchase from Amazon.com

AVG Subscription
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Hello William,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you.We'll certainly look into this and help you.  As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

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I purchased a two year subscription for AVG Ultimate in 2022.  Then in Nov 2023 I was billed for a new 2 year subscription for AVG which I paid.  Now I received a notice from AVG that my temp subscription will expire soon and I will be charged for a new full year subscription???  I should still be covered from the service I purchased in 2022.  I have overpaid in 2023 and now I am being hit with more charges.  Can you please check my account and get this corrected?

2

Hello William,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you.We'll certainly look into this and help you.  As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.