AVG Ultimate problem

My AVG Ultimate keeps disappearing to be replaced by AVG Free. I have uninstalled AVG Free and reinstalled AVG Ultimate three times on two of my devices and it is still happening. Can anyone tell me what else I can do??

Hello Scarlett,

We will check and help you with it. Have you activated your AVG Ultimate after re-installation?

Open AVG Internet Security -> My AVG -> My Subscription -> Log out and remove license (if available) -> Log in -> enter your email address and password to reactivate it.

Let us know if you need further help.