AVG Ultimate purchase via Google Playstore does not work

Android products
3

Hello Marco,

I am sorry to know that.
Please submit your issue to our mobile team for fixing the issue.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

1

Yesterday I purchased AVG Ultimate via the Google Playstore. I have received a confirmation of my purchase, but it doesn't work (I still see 'upgrade to pro'), nor does it show up in my account under the purchased items. What could be the issue?

2

Hello Marco,

I am sorry to know that.
Please submit your issue to our mobile team for fixing the issue.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.