Hi Kenneth,
We'll work together to get this issue fixed. We saw the renewal for your AVG Ultimate on your account and the product is good until 2019.7.9. We suggest you to reactivate the AVG program on your windows PC.
Please use this article and follow the instructions for AVG ultimate to activate your subscription.
Use your AVG My account credentials to activate your AVG subscription.
Note: If the email address is already registered in the application, please log out and remove the license (if you have that option) and login back again to reactive it.
Thanks,
Vishnu Vardan
Any idea how to fix the situation where a renewed AVG Ultimate product (renewed via Google Play) is still showing up as "expired" when I login via Windows?
Hi Kenneth,
We'll work together to get this issue fixed. We saw the renewal for your AVG Ultimate on your account and the product is good until 2019.7.9. We suggest you to reactivate the AVG program on your windows PC.
Please use this article and follow the instructions for AVG ultimate to activate your subscription.
Use your AVG My account credentials to activate your AVG subscription.
Note: If the email address is already registered in the application, please log out and remove the license (if you have that option) and login back again to reactive it.
Thanks,
Vishnu Vardan