Hello Walter,
I am sorry to hear that. I would request you to share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG Myaccount page displays your email address at the top. So, I will escalate the case to our concern team to fix the issue with your My account.
Also, to download AVG Ultimate please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate.
If you have installed AVG Ultimate in your computer already then log out from Zen network and reconnect with your Myaccount credentials.
If you have any more questions, please don't hesitate to contact us again.
Hi Folks... I just renewed my AVG Ultimate today..... when I log in to AVG MyAccount I have no subscriptions even though I show an invoice for today's purchase...... frustrating buying something I can't download. Any thoughts ?
Walt
Walt
Hello Walter,
I am sorry to hear that. I would request you to share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG Myaccount page displays your email address at the top. So, I will escalate the case to our concern team to fix the issue with your My account.
Also, to download AVG Ultimate please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate.
If you have installed AVG Ultimate in your computer already then log out from Zen network and reconnect with your Myaccount credentials.
If you have any more questions, please don't hesitate to contact us again.
I am sorry to hear that. I would request you to share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG Myaccount page displays your email address at the top. So, I will escalate the case to our concern team to fix the issue with your My account.
Also, to download AVG Ultimate please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate.
If you have installed AVG Ultimate in your computer already then log out from Zen network and reconnect with your Myaccount credentials.
If you have any more questions, please don't hesitate to contact us again.