Still no good- In the last week I have had two sessions online with remote support, have been sent two emails with detailed instructions on how to use AVG Removal tools, done it all twice, still without success. I have just been promised yet another email with detailed instructions. And I have a second PC and a laptop with exactly the same issue…surely this can't be that hard to rectify???
Hi,
We will help you to sort it out.
We sent you an e-mail with steps to remove the traces of AVG completely and to install AVG Ultimate. Refer to those steps and have this problem rectified.
If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.
I have AVG Ultimate on two PCs and a laptop. (Windows 10 and Windows7) Each machine reverts to AVG Antivirus Free repeatedly. I have tried all the AVG recommended removal/reinstall tools to get rid of Antivirus Free but the problem always recurs. If I login to my account via "my subscription" on the Antivirus Free screen then it just shows a free subscription for one year: but if I use AVG Account then it shows my paid subscription for AVG Ultimate correctly. Is there any way to COMPLETELY remove AVG and reinstall?
It is indeed disappointing when you have to contact us multiple times about the same issue. We would like to update you again that your activation issue is currently under analysis and you may have your reply anytime.
Appreciate your understanding and patience.
Still no good- In the last week I have had two sessions online with remote support, have been sent two emails with detailed instructions on how to use AVG Removal tools, done it all twice, still without success. I have just been promised yet another email with detailed instructions. And I have a second PC and a laptop with exactly the same issue…surely this can't be that hard to rectify???
Hi,
We will help you to sort it out.
We sent you an e-mail with steps to remove the traces of AVG completely and to install AVG Ultimate. Refer to those steps and have this problem rectified.
If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.
No solution, but I just upgraded to avg internet security and I am having the same problem. Only installed on one device so far, until I can get this resolved.