AVG Ultimate Screwing Windows Media Center

AVG Protection
6

Hello Andrew,
We are sorry for the inconvenience caused.
Could you please confirm whether you had installed AVG 2016 or 2017 version?
Also, please do go to your control panel and check whether you  have two AVG Programs installed in the same computer
Thank you.

1

So after the latest update. AVG turns off network discovery. That messes up WMC. So I turn it back on.

This is with a hdhomerun prime.

Still doesn't work. I turn off Firewall. Doesn't work. I uninstall AVG. It works I re install avg. It doesn't work.

DUDE

4

I uninstalled every avg product in the control pannel to make it work. It was working fine before the update sometime between 11pm - 1am eastern US.

If I download and reinstall the latest version from you I get

Build number 1.171.3.211
Internet Securtiy Version 17.3.3443.0
PC Tuneup Version 16.74.2.60831
Framework version 1.182.2.64574
Setup version 1.182.2.64574

and it breaks HD Homerun Prime's  UPnP discovery .
Turning off the firewall does not change this. Only uninstalling it.

5

Hello Andrew,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.

3

So do you need AVG installed before I do this remote connection?

2

Hi Andrew,

We see that you have already connected to our Remote Team and your issue was resolved. Could you please confirm that your issue was resolved?

Thank you!

7

So do you need AVG installed before I do this remote connection?