Hello Patricia,
We apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy, we acknowledge your refund request. However, I have sent you an email, you can follow the email instruction to connect with us remotely. We will install your AVG Ultimate program and we will check if your computer is working fine with enabled AVG Internet Security/AVG TuneUp. If you still want to go for a refund, then please submit a refund request form here (https://support.avg.com/RefundForm?l=en), once you submit the refund form, our refund team will contact you as soon as possible via email with the refund confirmation.
Best regards,
Alok.
Hello Patricia,
We apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy, we acknowledge your refund request. However, I have sent you an email, you can follow the email instruction to connect with us remotely. We will install your AVG Ultimate program and we will check if your computer is working fine with enabled AVG Internet Security/AVG TuneUp. If you still want to go for a refund, then please submit a refund request form here (https://support.avg.com/RefundForm?l=en), once you submit the refund form, our refund team will contact you as soon as possible via email with the refund confirmation.
Best regards,
Alok.
Since I have purchased/installed AVG Ultimate, I am having more problems with my PC than before. Having de installed it once again, I find that my PC immediately becomes more responsive and quicker… I have reached a point of no return and I think a Full refund is in order?