Rodrigo, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DkbbAAC).
AVG Guru
Yesterday my PC with Windows 7 disconnected from the local network and the internet. From that moment it began to worsen the performance of the computer until finally I had to turn it off directly with the physical button.
I went to the Windows System Restore, which indicated to me as the last restore point "Installation of the device driver package: AVG Technologies Network Service" occurred the same day.
I restarted before that point and the system returned to work correctly, connected to the network and with a typical performance. But in a few minutes the package was self-installing again quietly, so we started again and more or less after two hours lost connection and slowed down.
Currently AVG Internet Security is in passive mode. When I try to activate it tells me that there is another antivirus in my PC (AVG Antivirus). PC Tuneup stays never initialized.
I would appreciate any help.
Rodrigo, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DkbbAAC).
AVG Guru
Double-click involuntarily on the submit button, I could not undo it.
Hello Rodrigo,
Unfortunately, from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details?
Thank you.
@ Viveksaravanan Neelagantan (AVG Technologies)
Viveksaravanan, User Rodrigo Farias was clarifying why they'd posted twice. Gunaseelan Gurusamy (AVG Technologies) has already replied to Rodrigo in the other posting.
AVG Guru