AVG Ultimate stopped working

Hello Sam,
We understand how something like this can really try your patience.
To get your issue fixed, we request you to run AVG remover tool to remove the traces of AVG and then install AVG Ultimate back in your pc to get your issue fixed. To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.

Ultimate commplaining it cant find the licence.  ZEN doesn't run can't get to licence re-activate  Tried to remove AVG from computer to re-install per AVG suggestion, but windows 7 removal stalls withh error codes.  Used AVG free for years with no problem so upgraded to Ultimate, and now $120USD wasted.  Order numbers etc upon request if required.

Hello Sam,
We understand how something like this can really try your patience.
To get your issue fixed, we request you to run AVG remover tool to remove the traces of AVG and then install AVG Ultimate back in your pc to get your issue fixed. To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Then press Widow key + R on your keyboard and type "appwiz.cpl" and hit enter. From the control panel choose AVG Zen and uninstall it from your pc.
To install AVG Ultimate please click on the following link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe download and install it. To activate it have a look at the following link http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.