Your message states " We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products".
Well not only has it disappeared from my subscription list but it HAS affected the functionality of my installed product. I am being asked to upgrade to Pro, my sub is no-where near expiring !!!
Can you email me please when were back up and running right as I haven't the time to keep popping back in here.
Hello Anita,
We are sorry for the delay in response and inconvenience caused.
Yes, the issue with AVG my account is a known issue and it will not affect the activation or installation of AVG products that you have purchased.
We will fix the AVG my account issue as soon as possible and help you to fix the issue with the AVG program.
We have sent you the email instructions to get our additional support in fixing the issue.
Please check for the email on spam and junk folders, if it is not present in the inbox.
Hello Andy,
We are sorry to know that. You can download and install the AVG Ultimate you have in your account from this link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe and activate the product using your AVG MyAccount. The product will soon be listed in your account.
Thank you
Hello Andy,
We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
Please try to activate your AVG Ultimate using the instructions in this link - http://avgread.me/1HOjOxZ.
Thank you.
Hi,
I have not received the email instructions, I've checked in junk folder too but nothing has arrived.
Still having issues with AVG, too many things I can't do now, I've only got the trail basics.
Hope you get this fixed soon. 
Hello Andy,
We are sorry to know that. You can download and install the AVG Ultimate you have in your account from this link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe and activate the product using your AVG MyAccount. The product will soon be listed in your account.
Thank you
Once again this solution did not work (and this was the third time AVG Support proposed this solution). The problem is that my Ultimate Subscription is not shown in my AVG account. Therefore when I try to activate a new download as per your advice nothing happens! On my PC AVG Ultimate continues to be shown as a 'trial' version even though I have an ongoing subscription (six plus months remaining). WHEN WILL MY ACCOUNT SHOW MY SUBSCRIPTION AND ALLOW ME TO ACTIVATE THIS PROGRAM?
Hello Anita,
We are sorry for the delay in response and inconvenience caused.
Yes, the issue with AVG my account is a known issue and it will not affect the activation or installation of AVG products that you have purchased.
We will fix the AVG my account issue as soon as possible and help you to fix the issue with the AVG program.
We have sent you the email instructions to get our additional support in fixing the issue.
Please check for the email on spam and junk folders, if it is not present in the inbox.
Hi,
I have not received the email instructions, I've checked in junk folder too but nothing has arrived.
Still having issues with AVG, too many things I can't do now, I've only got the trail basics.
Hope you get this fixed soon.