Hello Carol,
We regret for the inconvenience caused. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products… No need to worry, the issue will fixed automatically in future updates.
Thank you for understanding.
I purchased AVG Ultimate 2017 at Amazon on Feb 24, 2017, then uninstalled my old AVG products from all computers and installed the 2017 Ultimate version. I am still waiting to see this subscription listed under my subscriptions at My AVG. Would you please fix this and advise why it did not show up? I do have the AVG installation instructions you sent me on Feb 24, 2017, as well as proof of purchase from Amazon.
Hello Carol,
We regret for the inconvenience caused. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products… No need to worry, the issue will fixed automatically in future updates.
Thank you for understanding.