Stephane,
We apologize to hear about the inconvenience caused. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
Please, feel free to let us know if you require any further assistance.
i purchased ultimate and not showing on my account under subcriptions and i payed for it i have the invoice # and i aint putting it on here plz help
Stephane,
We apologize to hear about the inconvenience caused. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
Please, feel free to let us know if you require any further assistance.
TOTAL BS. Mine has crashed and I have been waiting an hour to get someone to tell me how to re-load it since it doesnt show up as a paid subcription.
Hello Stephane,
We regret for the inconvenience caused. Please use this link to show steps to activate AVG Ultimate in your PC http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate .
Thank you.