David,
We couldn't locate any active subscription under this subscription. You won't be charged further. Have you received renewal email to this email address?
We request you to contact our sales support http://avgclick.me/AVGsales via online chat to locate and cancel your subscription.
I have received an email to renew my subscription for AVG Ultimate however even with telephone support I was unable to install your product. In my products I am unable to cancel my subscription as I have never installed or used it. Please advise how I can stop my subscription from being renewed.
David,
We couldn't locate any active subscription under this subscription. You won't be charged further. Have you received renewal email to this email address?
We request you to contact our sales support http://avgclick.me/AVGsales via online chat to locate and cancel your subscription.