Hello Terry,
I am sorry to hear this. For AVG saying as out of date, it is necessary to completely reinstall the program once.
1) Please uninstall the AVG PC TuneUp program first by following the instructions as mentioned in this article: http://avgread.me/1DEtNP0
2) Please click on this link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to download the AVG Clear tool.
3) Run the tool and click Yes twice when the prompt appears.
4) It will take you to safe mode and the clear tool window will appear. Tick the check box to "Uninstall Zen and Framework" and click on remove.
AVG Ultimate is telling me AVG is out of date, when I click update now. The program is telling me "Already up to date 17.4.3014" What can I do to fix this issue?
Hello Terry,
I am sorry to hear this. For AVG saying as out of date, it is necessary to completely reinstall the program once.
1) Please uninstall the AVG PC TuneUp program first by following the instructions as mentioned in this article: http://avgread.me/1DEtNP0
2) Please click on this link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to download the AVG Clear tool.
3) Run the tool and click Yes twice when the prompt appears.
4) It will take you to safe mode and the clear tool window will appear. Tick the check box to "Uninstall Zen and Framework" and click on remove.
- Once the removal is done, restart computer option will appear. Click on it and it will boot into normal mode again.
6) Run the AVG removal tool that is mentioned on this article: How to uninstall AVG software once which will completely remove all the traces of AVG. If no AVG program is shown for the removal, please click on "Run Anyway" to proceed with the removal.
Once this is done, please proceed with the installation of your AVG Ultimate as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate