Hello Marian,
I understand the inconvenience.
May I know the name of other third party antivirus program installed on your PC?
After recent AVG update, customer will receive notification as "AVG is in passive mode" when there are other security program installed on your PC.
The update was released to inform customers about the necessity of having a single antivirus program on their computer.
It is not recommended to have two security program running on same PC which might cause various issues for PC at any time.
We do not want our customers to lose any valuable data because of these conflicts with antivirus program.
It's been 12 days, AVG has taken over my computer twice and are supposed to be analyzing system logs, so they say, to determine why AVG Ultimate will not install on my computer. I've tried multiple times, including re-downloading the file(s) several times. Nada. (Yes, I turned off my firewall and anti-virus protection when trying to install.
(Error code is OxA001F90D "execute operation partially failed." – which probably only means something to AVG employess.)
Has anybody had this problem, and if so, what did you do about it?
The conflicting between antivirus program is the same from the beginning but it is our duty to inform customers about the seriousness of the issues that would occur, hence we decided to highlight customers through this update.
Please let us know whether you would like to use AVG Ultimate or the other third antivirus program.
Hello Marian,
I understand the inconvenience.
May I know the name of other third party antivirus program installed on your PC?
After recent AVG update, customer will receive notification as "AVG is in passive mode" when there are other security program installed on your PC.
The update was released to inform customers about the necessity of having a single antivirus program on their computer.
It is not recommended to have two security program running on same PC which might cause various issues for PC at any time.
We do not want our customers to lose any valuable data because of these conflicts with antivirus program.