Hi Maria,
We're glad to clarify this for you.
AVG is compatible with Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit.
Please let us know when does the performance goes down. Is it while browsing or at startup?
Also, clarify whether there are any other antivirus installed on your computer. Reason to inquire this being, they'd compete for resources & results in slowdown.
Hello,
how may I know whether my AVG Ultimate is compatible with Windos 10?
I installed it on a new computer and the performance of the pc is very slow…
Hi Midhun,
I suspect that AVG Antitrack is slowing down the performance while using internet links. I disconnected it and it seems that performance gets a little better: Recently I used AVG tools to run periodic scans on my computer. Last notice: when I shut down the PC I see this kind of message: Privacy Filter app is preventing pc shut down. I really do not know if this is part of any AVG package or it is someting else. In any case I do not know how to remove this app as it does appear neither in control panel - uninstall a program nor this app is listed in the apps installed on my pc…
Hi Maria,
We're glad to clarify this for you.
AVG is compatible with Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit.
Please let us know when does the performance goes down. Is it while browsing or at startup?
Also, clarify whether there are any other antivirus installed on your computer. Reason to inquire this being, they'd compete for resources & results in slowdown.
Tks for attention. The Pc Microsoft platform is DVDRW 15.6 WINDOWS 10 HOME and the performance goes down while browsing internet connections (google chrome, Youtube and so on). There is only AVG antivirus package installed on my computer .
They are: AVG Internet Security, AVG Secure VPN, AVG Antitrack and AVG Tuneup.
I thought to uninstall some of them in order to accelerate my computer…
Many tks
You're welcome, Maria.
Regarding your concern, could you let us know if you suspect that one of your AVG programs is causing slow internet or do you suspect that it's causing your whole computer performance to slowdown?
Also, did you recently use any AVG programs to make some changes to your computer (such as deleting junk files & running scans)?
Awaiting your response.
Thank you for writing back to us, Maria.
To further investigate this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.