Avg Ultimate won't install?

Hello Greg,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the exact error message you have received?
Is there any other Antivirus program or AVG program installed on your system? If so, please uninstall it and try to install AVG Ultimate.
Please feel free to get back to us for further assistance
Thank you.

get AVG setup error message and it stops at 62% level

Hello Greg,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the exact error message you have received?
Is there any other Antivirus program or AVG program installed on your system? If so, please uninstall it and try to install AVG Ultimate.
Please feel free to get back to us for further assistance
Thank you.