I am very upset. I keep receiving emails telling me my account is coming up for renewal and it is on an automatice billing system. I have a 2 yr contract. I tried to log in, it tells me I have nothing in my account. I called by phone (spoke to Rose) to renew and they want me to renew now with a different amount then my email is telling me. I asked again, how do I fix my account. Rose is unable to tell me, saying I have to call in to renew. What is the purpose of having an account and not being able to renew. If I lose my activation code, I cannot log it ot get it. I created a new account just to discuss this.
If I have to go through this just to find my account, what happens if I have a virus and don't have a computer! There is NO Phone Number for support! It tell you to go to the website! Maybe it's time to find a new virus protector. I love you guys but this senior very upset.
Sue, Please contact Sales Support… Chat with us [AVG] online (http://bit.ly/1bsBJfY).
AVG Guru
Sue, Please contact Sales Support… Chat with us [AVG] online (http://bit.ly/1bsBJfY).
AVG Guru