Hello Chris,
We are sorry that you are unable to turn on AVG Anti theft option in mobile AVG App. Please do not worry, we request you to contact our AVG mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you have installed in your mobile and in description please explain your issue and finally click on Email option. The AVG mobile support team will reply back to you via email with a resolution.
Thank you.
Recently got unlimited and Zen on my PC recognizes that my phone is on the network running pro (which I had previously purchased from the playstore) but insists that anti-theft is off when it is in actuality, on. Anyone run into this issue before? It's not the end of the world, but it would be nice to know that the product I paid for is working properly. Any help would be greatly appreciated. Cheers!
Chris, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru